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Problems printing puzzles?

Internet Explorer on Windows

A few of you have told me that Internet Explorer is crashing when you attempt to view puzzles.

If you are running an old version of Adobe Reader, you should upgrade to the latest version, which you can find at Adobe's website. If, after upgrading, you still have problems, read on.

If you can switch to a different web browser, such as Google Chrome, or Firefox, I suggest you do so. These browsers generally have fewer problems with printing. I personally use Chrome all the time, and some of my friends really like Firefox.

If you can't change your web browser, here are a couple of work-arounds.

Method 1) Set Adobe Reader to not display puzzles in the browser. The browser plug-in is more unstable, so this may fix the problem.

  • Open Adobe Reader
  • Open the Edit menu and select Preferences.
  • On the left hand side of the preferences window, select the Internet category.
  • Uncheck the "Display PDF in browser" option.
Method 2) Download puzzles before printing them.

  • Right-click on puzzle link, and select "Save Target As" from the menu that appears.
  • Use the resulting dialog box to save the file to your desktop.
  • After the file downloads, double click on the file's icon (on your desktop) to open it.

Macintosh and the Safari Browser

If you see a blank page when you attempt to view/print the puzzles, the problem may be due to the Adobe Reader plug-in being installed. There are two work-arounds.

Method 1) Don't use Safari - use Chrome or Firefox instead. If you can't change your web browser, try Method 2 or Method 3.

Method 2) Uninstall the Adobe Reader plug-in. Go to your /Library/Internet Plug-Ins folder and remove the following two files:

  • AdobePDFViewer.plugin
  • AdobePDFViewerNPAPI.plugin
This will force Safari to use the default 'Preview' plug-in, which works better.

Method 3) Download puzzles before printing them.

  • Right-click on puzzle link, and select "Download Linked File As..." from the menu that appears.
  • Use the resulting dialog box to save the file to your desktop.
  • After the file downloads, double click on the file's icon (on your desktop) to open it.


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